Billing

The portfolio of software products developed by the company, there are two billing systems:

  • Automatic billing system for telecommunication services ACP ETBill
  • Automatic billing system for utilities ACP ETBill Municipal

An automatic billing system for telecommunication services ACP ETBill.

Modern full-featured accounting system for telecommunication operators, providing users with a proper design and functions necessary for billing process, also functions of the reception of payments for telecommunication services sold and related products.

Software ACP ETBill has the certificate of conformity dated 11 May 2011 and issued by the certification body (see CERTIFICATES page).

In terms of features and functional characteristics meet the requirements of GATS 45.028-2004 – “Automatic accounting systems for telecommunication services. Classification. General Technical requirements.”

The system has a 3-tier architecture using the application server developed by Enran Telecom, also using database server features of Oracle (version 11g) and Oracle RAC cluster.

ACP ETBill introduced and successfully operated in the period from 2001 to 2013 in PJSC “Ukrtelecom”.
The total number of subscribers served by the system – more than 3.5 million of the 8 regions of Ukraine (Dnipropetrovsk, Odessa, Zaporozhye, Kherson, Nikolaev, Zhitomir, Kirovograd, Sevastopol).
Number of users of the system – more than 4 000 in 2 inter-regional data centers (Dnipropetrovsk and Odessa).

In accordance with the recommendations of TMForum the main functional parts and subsystems of ACP ETBill presented below.

Functional parts and subsystems ASKR

The functional part The functional subsystem
Client Management
  • Accounting Customers
  • Receivable Management
  • Management of queries and complaints
  • Accepting of payments from customers in points of payments receiving of offices “Telecom-Service”
  • Information and reference services for subscribers and users
  • Formation of bills and other payment documents for subscribers
Service management
  • Billing and accounting of fees for telecommunication services
  • Maintenance of reference data
  • Preparation of reports and output forms
  • Interaction with information systems
Resource management
  • Gathering, processing and input of primary data of the telecommunication services rendered.
  • Interaction with the Mediation System to download data about the telecommunication services.

Function modules and subsystems of ACP ETBill described below.

Function modules and subsystems.

Function module Functional subsystem
The module of billing
  • Receivable Management
  • Management of queries and complaints
  • Formation of bills and other payment documents for subscribers
  • Billing and settlement of payments for telecommunication services
  • Preparation of reports and output forms
  • The collection, processing and input of primary data of the telecommunication services rendered
  • Interact with Mediation System to download data about the telecommunication services
  • Interaction with information systems
  • System Administration
Customer care module
  • Accounting of customers
  • Information and reference service for subscribers and users
  • Maintenance of reference data
Module of payment accepting
  • Acceptance of payments from customers at points of payments receiving of offices “Telecomservice”

An automatic billing system for public utilities ETBill Municipal.

ETBill Municipal designed for automatic billing, accounting and settlements for all types of public services provided by municipals (heating, water, gas, electricity, rent, etc.).

The system allows to make calculations, both on basis of regulatory standards of fee and on the basis of meter readings in any combination (for example, hot water, house counters and counters in some apartments), as well as taking into account the benefits and subsidies. In case of change of parameters those affect the calculations, system recalculates automatically.

ACP ETBill Municipal is based on WEB technology and enables the operations of any payment/settlement system: the local system of housing and operational office; settlement system provider of individual services; integrated urban settlement system for all kinds of public services etc. and has high speed performance.